Frequently Asked Questions

No. We are a completely independent, third-party installation and service company. We are NOT affiliated with, endorsed by, sponsored by, or authorized by SiriusXM, Sirius, XM Radio, Pandora, DirecTV, DISH, or any other satellite radio or TV company. We help customers with hardware installation and setup, but all subscriptions must be purchased directly from your satellite provider.

We are based at 2931 Will Bryan Lane, Sevierville, TN 37862. We serve Sevierville and the greater East Tennessee region including Knoxville, Pigeon Forge, Gatlinburg, Maryville, and surrounding communities. Call us at +1 855-656-6049 to confirm service in your specific area.

No. We are an independently owned and operated local business. We are not part of any franchise, chain, or corporate installation network.

In most cases, yes. We work with a wide range of vehicles including cars, trucks, SUVs, vans, and RVs. Some older or specialty vehicles may have limitations. Call us to discuss your specific vehicle and we'll let you know what options are available.

Standard installations typically take 1–3 hours depending on the vehicle type, dash configuration, and complexity of the install. More involved in-dash integrations or multi-unit setups may take longer. We'll give you an accurate time estimate when you schedule.

No. We use professional installation techniques with proper tools to ensure no scratches, broken clips, or damage to your trim, dash, or interior. We take pride in clean, professional results.

Call us to discuss options. We can accommodate both in some cases. Reach us at +1 855-656-6049 to discuss what works best for your situation.

We can assist you through the activation process and help you contact your satellite radio provider. However, the subscription itself must be purchased and managed directly through your satellite service provider (such as SiriusXM). We do not sell or manage subscriptions — we are an installation and setup service only.

Absolutely. We can install your hardware and help you link your existing subscription to your new receiver. We'll walk you through the process of contacting your provider and getting everything transferred.

We can assist with the transfer process. We handle the hardware side (removing and reinstalling your dock or equipment), and we'll help you contact your provider to update the subscription to your new vehicle's receiver.

Yes — this is one of our most common and popular services. We remove your existing dock from the old vehicle, install a proper dock and power solution in the new one, and make sure everything works cleanly. We also help you confirm that your subscription is linked to the same receiver.

It depends on the vehicle and your existing equipment. Some docks are universal; others are vehicle-specific. We can advise you on whether you need a new dock and help source the right one. Call us to discuss your specific unit and vehicle.

Our pricing varies based on the type of install, your vehicle, and the complexity of the job. We always provide a free, upfront estimate before any work begins — no surprises. Call +1 855-656-6049 for a quote.

Same-day service is often available depending on our schedule and your location. Call us early in the day for the best chance of same-day availability.

Yes. Estimates are always free and come with no obligation to proceed.